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As the Hungarian market leader we offer consultancy services of full scale elaboration and implementation of ISO 20000-1 based IT service management system. The certified organizations are registered by the internationally acknowledged APMG – International.

Contact our office and ask for a quick bid matching with your requirements. We provide cost free pre-consultations.

About ISO 20000-1

ISO/IEC 20000 is a set of recognized international standards for IT service management systems renewed in 2011 to create guidelines for compliance with best practices in IT systems management. Its aim ia to provide ongoing control, greater efficiency and opportunities for continuing improvements.

The standard aimed at achieving quality assurance in IT service quality consists of two main parts:

  • ISO 20000-1 - is designed to help organizations develop integrated processes necessary to deliver effective managed IT services to customers and is the part for which certification applies to.
  • ISO 20000-2 - deals with the development and implementation of best practices that are needed to attain ISO 20000-1 objectives.
  • ISO 20000 certification demonstrates the reliability and quality of your IT services to employees, stakeholders and customers.

Why is the ISO/IEC 20000-1 registration beneficial?

Because it is:

  • Improves mutual understanding of requirements and accountabilities.
  • Aligns with and provides framework for ITIL methodologies.
  • Provides structure for business continuity and growth.
  • Drives improvements in processes and services.

More info : Link

ISO 20000 can be beneficial for both:

1. IT supplier companies providing outsourced It services for their clients. E.g.: cloud service providers, website designers and webhosters.

2. IT organizations providing internal IT services for large nbusiness orgs. E.g.: banks, chemical plants, oil companies etc.

Contact us for cost free pre-consultation!
Resp.: Dr. Balázs BECSER - This email address is being protected from spambots. You need JavaScript enabled to view it.


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