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Crown Commercial Services (CCS) Technology Services 4 (TS4) Framework: Summary

The Crown Commercial Services Technology Services 4 (TS4) framework is a major UK public sector procurement route designed to help public bodies flexibly purchase a full spectrum of technology services, spanning strategy, service design, transition, support, and operational running of IT environments—both for large and small-scale projects.

Key Features

  • Coverage: Offers services ranging from IT strategy and consultancy, digital transformation, end user support, infrastructure management, application/data management, to large-scale transformation programs.
  • Supplier Base: Open to both large system integrators and small/medium enterprises (SMEs), with SME-friendly lots and lower entry requirements for certain service areas.
  • Social Value: Framework supports government priorities such as carbon reduction, local economic benefit, and social value commitments.
  • Flexibility: Buyers can select from disaggregated service lots, single vendor solutions, or hybrid models.
  • Duration & Value: Valued at up to £16–18 billion over 8 years, making it one of the largest technology service frameworks for the UK public sector,

Lot Structure (TS4 Lots)

Lot Description
 Lot 1  Technology & Digital Consultancy Services
 Lot 2  Transition & Service Integration / Management (SIAM)
 Lot 3  End User Services (Main)
 Lot 3a  End User Services (Lower value & complexity)
 Lot 4  Infrastructure Management (Main)
 Lot 4a  Infrastructure Management (Lower value & complexity)
 Lot 5  Application & Data Management (Main)
 Lot 5a  Application & Data Management (Lower value & complexity)
 Lot 6  Major Technology Service Transformation Programmes


Key Dates (TS4, 2025 Rollout)

  • ITT Release: 21 March 2025
  •  Submission Deadline: 15 May 2025
  • Award Notification: 1 December 2025
  • Framework Live: 12 December 2025

Participation Requirements

  • Mandatory Cyber Essentials certification prior to award (all lots).
  • Requirement for modern slavery statements and evidence of carbon reduction plans for main lots.
  • Suppliers must demonstrate technical/professional capability (with relevant certifications, e.g., ISO 27001, ITIL).
  • Standards compliance (with evidence submitted at the point of call-off, not framework award),

Benefits for Buyers and Suppliers

  • Complete route to market for all ICT needs, large and small.
  • Encourages SME participation and competition.
  • Supports sustainability, compliance, and strategic transformation missions of government
    and public sector bodies.

In summary, the CCS TS4 framework intends to remain a cornerstone of UK public sector digital transformation—offering broad, flexible, and compliant coverage across the entire IT service lifecycle, with a sharp focus on value, social outcomes, and supplier diversity.

 

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